FAQ

All The Answers

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Our Treehouses are set with everything you need! From shampoo to cutlery. All you need to bring is yourself... and food if you haven't ordered through us.

(For food condiments and flavouring we only supply Oil, Salt & Pepper so please bring sauces etc. With you.)

The best mode of transport is by car, you also have 2 car parking spaces per treehouse.

You can also get a train to Gloucester train station and a taxi from there!

On the day of arrival, you will receive a link to your digital access key, hold this against the black box next to the door and a green light will flash.

Check-in is after 3pm (your virtual key won’t activate until then but will be sent to on the morning of arrival). Check-out is 11am.

You will receive your access key on the day, sometimes you may receive this an hour to a few minutes before arrival.

All the treehouses are designed for 2 adults.

Adder, Wildcat & Kite have 1 additional bed each. Earth & Sky have 2 additional beds each.

2 of our treehouses, Adder & Earth are dog friendly! These treehouses are exclusively sold through Canopy & Stars. Click here to book. We also now have a dog wash station! For all those muddy pups.

Yes! We advise to completely disconnecting to appreciate your surroundings... but for those who would prefer not to, we have quick-fibre wifi.

Yep! Your bathroom has underfloor heating, and a bedroom radiator, both powered by an Air Source Heat Pump. The internal space is super insulated and the windows are triple-glazed. Plus there’s a wood-burning stove, and if you’d like it extra warm we can turn the internal temperature up for you.

On the Estate we have Madam's Pond, perfect for wild swimming! All visits must be booked directly through Rewild Swim Club.

If you are planning on arriving at your Treehouse in an electric vehicle – great news! – each individual car park has a charging point. Download the Project EV Pro App for free from the Apple Store or Google Play Store before you arrive:

https://apps.apple.com/gb/app/project-ev-pro/id1510760894

https://play.google.com/store/apps/details?id=uk.co.projectev.cp.app&hl=en_GB&gl=US&pli=1

Once you get here, use the App to scan the QR code on the charging point, set your charging session, plug in and go enjoy your stay, safe in the knowledge you’ll have enough juice for your next journey.

Please note; our chargers are limited to 16amps, it may take longer to fully charge your battery than other power points.